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Commonly asked questions about making
a personal injury claim

Many people are injured in accidents that were not their fault every day in the UK. If you have been injured through no fault of your own, in a car accident, a work accident or any other kind of accident, then you may be entitled to make a personal injury claim. We help many people every year who don’t know which way to turn because they have been injured and feel that their accident could have been avoided. If you have sustained a personal injury then speak to a personal injury solicitor for expert legal advice about your options.

Here are some questions we have had in the past, which you may have about making a personal injury claim:

Do I have a personal injury?
If you have been injured because of another party's negligence, then yes, you do have a personal injury.You can make an accident claim if you can prove that your accident was not your fault. We can help you to make your personal injury claim.

Will it be expensive?
We can assure you now that there are no up front costs associated wih making a personal injury claim, as you are able to do so with us on a no win, no fee basis. This is exactly as it sounds; if your claim is not successful, there are no costs to pay, ensuring that you are financially protected.

Due to changes in the law, we unfortunately do now have to charge clients if their claim is successful, as we are no longer able to take payment from the defendant's insurance company. However, we will outline these costs in full to you at the start of your journey for compensation, and we can assure you that we do not ask for a penny up front, we will only ask for payment of our fees upon successful completion of the case. We are able to take our fees directly from the gross compensation you receive, so you do not need to worry about setting aside any money either at the beginning or during your case.

How long will it take to make a personal injury claim?
There is no one answer to this question, as all cases are different and some may take longer to resolve than others. If your personal injury claim is complex or your injury severe, for example if you have sustained a head injury in a car accident, then it may take time for the claim to be resolved. Ultimately, our aim is to ensure that every one of our clients receives the best possible compensation award, and we will never recommend that you settle your case until there is a clear idea about the level of complexity surrounding your issues, and how long it may take you to recover. We will keep you fully informed at every stage of the personal injury claim process, but if you do have any queries through your case, we will be happy to answer them; simply get in touch with us on 0800 197 32 32 and speak to your lawyer for an update.

Making a personal injury claim
Making an accident claim is simple. All you need to do is pick up the phone and give us a call. We will do the rest. Call now on 0800 197 32 32 or fill in our online claim form and we will call you back to discuss your personal injury claim.